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Online Check-in

To enhance a contactless travel experience, we are encouraging all our passengers to CHECK-IN Online. You can manage your booking under the ‘CHECK –IN Tab ‘on our homepage. If you were booked by an agent, you will need to contact the agent to check in on your behalf. Please ensure to put in your updated email addresses, as the system will generate your boarding pass and automatically send a copy to the email address given, you will also have a print and save option where you can download and save to your hand device.

  • Online Check-in is open 24 hours prior to your departure time and closes 1 hour before takeoff time. At this time, our check-in desks will be open to facilitate document verification and issue you with luggage tags. The check-in counters will close 30 minutes to departure time after which you will not be allowed to check-in, even if you checked-in online.
  • We maintain our check-in time at Wilson Airport terminal as 1 hour before departure time. Even though you have checked-in online, please note there are various protocols to allow you to come aboard, including hand disinfection, temperature screening, staggered queuing, and bags sanitising. This will give you ample time before boarding. Please note passengers arriving into Kenya will be required to submit their health information to the Ministry of Health before their departures.