Online Check-in

To enhance a contactless travel experience, we are encouraging all our passengers to CHECK-IN online. You can manage your booking under the CHECK-IN tab on our homepage.

If you were booked by an agent, contact the agent to check in on your behalf. Ensure your email is updated since the system will generate your boarding pass and automatically send a copy to the email address given. There are additional options to print or save to your electronic device.

  • Online Check-in is open 24 hours prior to your departure time and closes 1 hour before takeoff time. At this time, our check-in desks will be open to facilitate document verification and issue you with luggage tags. The check-in counters will close 30 minutes to departure time after which you will not be allowed to check-in, even if you checked-in online.
  • We maintain our check-in time at Wilson Airport terminal as 1 hour before departure time. Even though you have checked-in online, please note there are various protocols to allow you to come aboard, including hand disinfection, temperature screening, staggered queuing, and bags sanitising. This will give you ample time before boarding. Please note passengers arriving in Kenya will be required to submit their health information to the Ministry of Health before their departures.