Fly with Confidence, Our Commitment to your Health and Safety Read More

UPDATES ON OUR SCHEDULE FLIGHTS

Travel in the New Normal

As we commence our operations in the ‘’New Normal Era’’ please take note of the following:

INTERNATIONAL FLIGHTS

His Excellency the President of the Republic of Kenya directed that International Air Travel would resume on 1st August, 2020 and instructed the Ministry of Transport, Infrastructure, Housing, Urban Development and Public Works to develop a Protocol to ensure the safety of travellers.

Please note it is now a mandatory requirement for all passengers arriving in Kenya to fill in the Traveler’s Health Surveillance Form by the Ministry of Health in Kenya. Forms must be filled online via this link prior to disembarkation. Passengers will receive a QR code after completing the form and will be required to display it to the Port Health Official for them to be allowed to proceed to arrival immigration. This affects our Kilimanjaro service. The passengers MUST meet below criteria

All arriving passengers on International flights with a COVID-19 Negative certificate whose body temperature is NOT above 37.5oC (99.5oF) do NOT have a persistent cough, difficulty in breathing or other flu like symptoms and have negative PCR Based tests carried out within the 96 hours before travel shall be exempt from quarantine. You will need to present your PCR Covid-19 negative test certificate at check in to be allowed to board AirKenya‘s flight Kilimanjaro Wilson Kilimanjaro

However, if there is a reported case of COVID-19 on the flight or if the above symptoms are detected, the passengers within 2 rows of the passenger with the symptoms shall be quarantined for testing. If the results are negative, they shall be allowed to leave the facility.

Passengers travelling out of the country will be required to abide by Covid-19 requirements of destination countries.

The List of approved states that are exempted from Mandatory quarantine can be accessed from KCAA website https://www.kcaa.or.ke/quarantine-exempted-states

OUR COMMITMENT TO FLYING YOU SAFELY

 

 

MIGORI AIRSTRIP CLOSURE EFFECTIVE 01ST JULY 2020 FOR 15 MONTHS

Works - Migori Airstrip has been instrumental in one of our major services in the East Africa tourist circuit by connecting the Masai Mara National Reserve in Kenya and The Serengeti National Park ecosystem In Tanzania. The closure of the Airstrip will enable the upgrade of its runway, construction of an apron, perimeter fence, washing closet, mini lounge and Patrol road around the facility which is precisely located some eight kilometres from Migori town and 22 kilometres from the Kenya Tanzania border. The project is estimated to complete in a span of 12 Months and pave way for 3 months inspection services.

Bookings All our Mara Serengeti Mara bookings will therefore be provided via our Wilson Kilimanjaro Wilson services. This means that your guests in the Masai Mara will fly back to Wilson airport connect the Wilson to Kilimanjaro Service, then with our subsidiary and partners in Tanzania fly from Kilimanjaro to Serengeti Airstrips. The same will apply for passengers flying from Serengeti to Kilimanjaro, then Kilimanjaro to Wilson and finally from Wilson to the Masai Mara.

Changes in Pricing and Timings - there is going to be a price variation, and time variation using our Kilimanjaro Express services. We would like to assure you that despite the change, our aim remains true to connect your safari across East Africa Region. We will also need your help and understanding for what this new change means.

  1. For all ticketed and paid for bookings as of 16th July 2020, we will honour and re-protect the passengers on the Wilson Kilimanjaro service without revising the fares.

  2. For all non-ticketed and quoted - for bookings, a change in fare will apply and our reservations team will be emailing you updated statuses. Kindly refer to your contract rates for Mara and Kilimanjaro services and our schedule timetable for departure and arrival times respectively.

2021 & 2022 FARES

Part of our Recovery Measures includes restoring traveller confidence with our new safe and clean label ‘The Best Flyer Standard Care’. These actions are essential, but to aid the tourism economy and get businesses up and running we have made a decision to freeze our 2021 fares to apply till Dec 2022.

MINIMUM NUMBERS FOR VARIOUS DESTINATIONS

Demand for travel will slowly but surely grow. Our resumption of flights will therefore require adjustments on some services including minimum numbers as follows.

  1. Masai Mara Services Minimum of 2 pax

  2. The Northern services (Nanyuki, Samburu, Lewa Downs, Loisaba and Meru Service)

    Minimum of 4 pax

  3. Amboseli Service Minimum of 3 pax for both inbound and outbound service

  4. Kilimanjaro Service Minimum of 4 pax (Confirm that you meet all the criteria for

    International travel)

Above adjustments are temporary measures, to enable us to kick-start operations, whilst we also continue to monitor and evaluate growth in passenger numbers. We will keep you updated every step of the way.

EMBRACING ONLINE CHECK IN

To enhance a contact less travel experience, we are encouraging all our passengers to CHECK IN Online. You can manage your booking under ‘CHECK –IN Tab ‘on our website. If you are booked by an agent, you will need to contact the agent to check in on your behalf. Please ensure to put in your updated email addresses, as the system will generate your boarding pass and automatically send a copy to the email address given, you will also have a print and save option where you can download and save to your hand device.

Online Check in is open 24hours prior to your departure time and closes 1 hour before takeoff time, at this time, our check in desks will be open to facilitate document verification and issue your luggage tags. Check in counters will close 30 minutes to departure time and you will not be allowed to check in, even if you checked in online.

We maintain our check in time at Wilson Airport terminal as 1 hour before departure time. Even though you have checked in online, please note there are various protocols to allow you to come aboard, including hand disinfection, temperature screening, staggered queuing, bags sanitizing. This will give you ample time before boarding. Please note passengers arriving into Kenya will be required to submit their health information to the Ministry of Health before their departures. Click here to submit