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Airkenya’s Safety Management System (SMS) is structured following regulatory requirements set by ICAO (in the ANNEX 19 –Safety Management) as well as regulatory requirements set by our state’s aviation authority – Kenya Civil Aviation Authority (KCAA). Positive outcomes of periodic internal and external surveillance of our SMS have shown that we continue to meet established requirements and we demonstrate continuous improvement of our SMS. Airkenya’s Safety Board Members also review our SMS at planned intervals in to ensure its continuing suitability, adequacy and effectiveness. These Safety Assurance activities form an integral part of our SMS.

Through our Safety Risk Management (SRM)  process we identify hazards associated with our operation, analyze and assess the risks associated with those hazards, and implement controls, when necessary, to prevent future accidents and incidents. As part of our Safety Policy, all levels of management and all employees are accountable for the delivery of the highest level of safety performance.

Through our Safety Promotion endeavors, we provide SMS training and education to all our employees commensurate with their level of responsibility and their impact on the safety of our service and in so doing, equip them with skills and competencies to work safely and effectively.

The data used to support our safety analyses are reported by multiple sources. One of our best sources of data is direct reporting by our front-line personnel since they observe hazards as part of their daily activities. In order to fully support effective Safety Reporting within our organization, Airkenya has put in place an electronic Safety Management System (e-SMS), an internal tool using which employees can submit hazards, incidents and ground occurrence reports. It is noteworthy to state that using the e-SMS, employees can submit safety related reports real time -wherever and whenever an occurrence has happened. The benefits of are twofold. This reporting system allows for easy access and use therefore hazards which may occur far away from base can be reported as they happen. At the same time, Management is able to gather pertinent safety hazard information quickly and make appropriate decisions.

Flight Monitoring is critical for safe conduct of flight and this is done at our Operations Control Centre by our qualified Flight Dispatchers through maintaining a listening watch on company radios as well as monitoring flights on Skytrac. All Airkenya airplanes are fitted with Skytrac – a satellite based tracking system with telephone and text messaging capabilities.

With this robust SMS in place, we seek to ensure that there are no operational surprises (or at least these are kept to a minimum) so as to avoid disruption of our business and regrettable losses. However, we appreciate that total elimination of occurrences, incidents and accidents is unachievable. In order to deal with unfortunate events, we have developed a comprehensive Emergency Response Plan (ERP) and the Head of Safety is charged with the role of coordinating and executing our ERP in an event that this is required.

Your concern for safety is ours too and we would acknowledge your enquiry to know more about our airline’s safety management via email to This email address is being protected from spambots. You need JavaScript enabled to view it.